OUR PROCESS
WHAT TO EXPECT DURING YOUR PROJECT
CREATE LASTING MEMORIES
With over two decades in business, we operate like a fine-tuned machine, creating a smooth experience for homeowners like yourself. Together, we create a beautiful outdoor space where you can create lasting memories.
WE ARE GRATEFUL FOR THE OPPORTUNITY TO BE PART OF YOUR JOURNEY.
We take pride in adding value to your home, not only in terms of aesthetics but also in the quality of life it brings. Your newly added, extended, or renovated outdoor space is a testament to the vision, collaboration, and hard work that made it a reality. It's a place where you'll create lasting memories, and we're honored to be a part of that transformation.
– The Hillman Outdoor Living Team
OUR PROCESS
How to get started
Contact Us & Share Your Project Needs
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Provide your contact information and a description of your project to get started. We’ll work together to identify your project needs. By obtaining the following information, we work through an efficient process that ensures every decision made throughout the project aligns with your initial vision.
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Sharing your project needs and how you plan to use your outdoor space helps clarify a vision to set a foundation for bringing it to life.
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The home survey and project area photos give us a sense of the space, allowing us to assess the terrain, available space, and potential challenges. This ensures the design aligns seamlessly with your property.
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Knowing your budget upfront is crucial because it helps us recommend materials, features, and designs that fit your financial comfort zone. This ensures no surprises and that the project stays on track financially.
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These photos offer valuable insight into your design and style preferences. We can draw inspiration from these photos to create a design uniquely tailored to your tastes.
Once these initial steps are completed, you’ll receive a calendar link to set up your consultation.
Schedule Your Kick-Off Consultation Call
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Our sales team will contact you to learn more about your vision for your project. Your kick-off call is important because it bridges your initial input with the detailed planning process and offers the following:
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Connecting directly with our expert salesperson offers the opportunity to have an in-depth discussion to ensure your ideas and preferences are understood.
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Our salesperson comes to the call prepared with all the information you provided in your initial contact. This means they have a clear picture of your project needs, budget, and vision so that you can look forward to a focused and productive discussion.
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With a wealth of experience, our salesperson will offer insights, suggestions, and recommendations for you to consider. This guidance helps you refine your vision and ensure your project is beautiful and functional.
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Your questions or uncertainties will be addressed immediately as we discuss your project, ensuring everyone is on the same page and helping eliminate misunderstandings as the project progresses.
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Whether it’s design options, material choices, or project timelines, you’ll receive advice that aligns perfectly with your project—with expertise from your salesperson.
Combining your vision with professional guidance leads to a well-informed and finely-tuned plan for your perfect outdoor space, which begins to come together in the next phase of the process.
DESIGN YOUR SPACE
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Our team of talented designers will create a custom plan for your outdoor space, factoring in your style preferences. You’ll receive a full 3D design of your outdoor space, bringing your vision to life and ensuring a successful project in the following ways:
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The 3D design offers a realistic, immersive view of what your outdoor space will look like. Think of it as a virtual tour of your future outdoor living area. This visual clarity helps you better understand the proposed design and ensures it aligns with your expectations.
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See how different elements come together in your space. You’ll discuss concerns and recommendations so you can make informed decisions about design features, materials, and layout adjustments based on the 3D visualization.
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The proactive approach of reviewing the 3D design helps eliminate unexpected surprises and potential issues of discrepancies, so they can be identified and addressed before construction begins. Overall, this important step helps save time and resources to ensure a seamless process.
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Your design is tailored to your specific needs and preferences. Reviewing the design is an opportunity to ensure every detail, from the placement of furniture to the choice of plantings, reflects your unique style and preferences.
The 3D design phase is pivotal in turning your vision into a concrete plan. Together, we’ll fine-tune the details to ensure your outdoor space is beautiful and perfectly tailored to your preferences.
Meet On-Site With Our Team
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During your on-site visit, we’ll discuss your design and note any necessary changes. Finally, your virtual design begins to take shape in the real world. The on-site meeting allows for a comprehensive assessment and alignment of your project. Here’s what you can expect:
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Meet on-site with our design team so they can see the physical space in person. Walking the project site helps them understand the terrain, existing structures, and any unique characteristics of your property.
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While the 3D design offers a virtual view, being on-site ensures it aligns with the actual space. This is an opportunity to confirm that the proposed layout and features fit seamlessly within your property dimensions and topography.
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Any questions or concerns that arise during the on-site visit can be promptly addressed, helping eliminate the risk of miscommunication and ensuring you’re on the same page.
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Seeing the 3D design in the real environment can sometimes prompt adjustments or refinements. The collaborative process of working with the design team helps ensure everything is just right.
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Marking the final planning phase before construction begins, it’s a critical time to finalize details, materials, and any last-minute changes, ensuring a smooth transition from design to execution.
Once your design is confirmed, we’ll begin building using only the highest-quality materials.
RELAX AND ENJOY
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Your life outdoors will never be the same, and you’ll live life to the fullest in your beautiful new outdoor space.
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Once your project is complete, you can celebrate the accomplishment, knowing you’ve transformed your outdoor space into a haven for relaxation and entertainment.
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Step into your newly built outdoor entertainment area for the first time, feeling the satisfaction of seeing your vision come to life. Kick back and relax in the comfort of your beautifully designed outdoor space, knowing it reflects your style and preferences.
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The best part is you can look forward to sharing this wonderful space with your friends and family. It’s where memories will be made, laughter will echo, and bonds will strengthen. Whether it’s hosting a BBQ, outdoor movie night, or just enjoying a quiet evening under the stars, your outdoor oasis is the place where experiences will be cherished for years to come.
CLIENT EXPERIENCES
